Stop answering
“is it ready yet?”
- 6
- Stages tracked
- 1
- Link per job
- 24/7
- Customers can check
Everything the counter needs, nothing it doesn't
Repair Queue replaces spreadsheets, sticky notes, and group chats with one clean system built around the way service work actually runs.
Customer tracking link
Every job gets its own link, on the receipt as a QR code. Customers see where it stands, from booked in to ready for pickup.
Online booking link
Put one link on your website or Google profile. Customers book themselves in, and it lands on your Check-ins page.
Quote approval by link
Send an estimate the customer can read on their phone and approve or decline with one tap.
Invoices & payments
Turn a finished job into an invoice. Record cash, card and store-credit payments and refunds, and the balance keeps up.
Multi-shop stock & tax
Each location keeps its own stock counts and can charge its own sales-tax rate, all under one account.
Time clock & rota
Staff clock in and out from the app, and you plan the week's shifts on the rota.
Labels & receipts
Print a job label for the item and a receipt for the customer, straight from the ticket.
Your data, exportable
Download everything your shop has entered as one file, any time. Tickets and stock export as CSV too.
Job board & team roles
Drag jobs from intake to pickup or work from a table. Owners, techs and front desk each see what their role needs.
What your customer sees
Every job gets its own link. Your customer opens it on their phone — no app to install, no account to create — and sees exactly where their repair stands.
Bridge St Repairs
Repair TK-1036
Status
Being repaired
Your item is on the bench right now.
Espresso machine
Not heating up
Booked in
Being diagnosed
Waiting for parts
Being repaired
Ready for pickup
A tracking link on every job
Printed on the receipt as a QR code, and emailed to customers who give you an address — once when the job is booked in, again when it's ready. Whenever they open it, it shows the job as it stands on your board.
A booking link for your shop
Put it on your website, your Google profile or your business cards. Customers book themselves in, and the request lands on your Check-ins page like any other.
Quotes they approve from their phone
Send an estimate as a link. The customer sees every line and the total, then taps Approve or Decline — and their answer shows up on the quote.
Who it's for
Any business that takes work in and hands it back
Phones and laptops are where Repair Queue started, not where it stops. Tickets, customers, parts and pickup work the same whatever crosses your counter.
Cell phone repair
Screen, battery, and water-damage tickets from intake to pickup.
Laptop & PC repair
Diagnostics, parts, and turnaround tracking for computer repairs.
Jewelry & watch repair
Sizing, stone setting, and movement work tracked like any other job.
Game console repair
HDMI ports, drift fixes, and disc drive repairs tracked start to finish.
Appliance & tool repair
From espresso machines to power tools — intake, parts, and pickup in one flow.
Something else on your bench? If it comes in, gets worked on and goes back out, it fits.
Priced per shop, never per person
Every plan includes every feature and unlimited team members. You pay for locations — the thing that actually grows when your business does.
Starter
One shop, everything included
First month free for new shops · cancel anytime
Get started- 1 location
- Unlimited team members
- Every feature — tickets, quotes, inventory, trade-ins, reports
- Customer repair tracking & online booking
- Email support
Pro
For shops opening their second and third door
First month free for new shops · cancel anytime
Get started- Up to 3 locations
- Unlimited team members
- Everything in Starter
- Per-shop stock, tax rates, and reporting
- Priority support
Business
For chains and franchises
First month free for new shops · cancel anytime
Get started- Unlimited locations
- Unlimited team members
- Everything in Pro
- Dedicated onboarding
- Priority support
Frequently asked questions
Can't find what you're looking for? Email support@repairqueue.co and we'll help.
Your bench is busy enough
without the phone ringing.
Set up your shop, invite your team, and send your first customer a tracking link today.
Start free trial- First month free
- Set up in minutes
- Cancel anytime